Written by: Emily Joswiak • March 31, 2022• In the Community

Top 6 Tips To Improve Profits in Your Body Shop

Jot down these tips to improve profits in your body shop as you work towards boosting sales and intriguing new customer. Test out these expert methods.

Customers are the driving force of a business since their money keeps your doors open. Finding the best ways to shine amongst your competition can be a bit of a challenge, but there’s always a way to ensure the public sees your company as the best one around. As you search out the best methods for improving your business, test out these tips to improve profits in your body shop.

Utilize Various Marketing Methods

Don’t rely on a single marketing method to intrigue new customers in your autobody shop, as this will only pull in a narrow segment of individuals. Instead, utilize various forms such as flyers, email, and social media. By keeping up with multiple marketing styles, you’ll reach a larger demographic, which means pulling in more customers.

Have Referral Programs

Referral programs are great because you can design them to benefit your existing customers and anyone they bring in. Ask some of your regular clients if they know anyone who’d also benefit from your services—chances are, they do. Once they refer new business to you, provide the current customer with a discount to say thanks. You should also give the first-time bargain to the new client to pique their interest in your body shop.

Offer Great Customer Service

Customer service can make or break any business, so you should prioritize excellent treatment. This includes ensuring all workers are polite and informative when talking to clients. Great customer service also recognizes that issues focus on completing a job as quickly and efficiently as possible.

Always Check Inventory

Nothing’s more frustrating than turning customers away or drawing out the repair process because you lack the materials needed for the repair. This is one of the many reasons to buy supplies wholesale. Customers love a speedy repair, so if you can provide this to them, you’ll rise above the competition.

Send Out Coupons

Everyone loves a good coupon, so decide on the best times of month or year to send these out. For example, some auto shops send out coupons when they first open to intrigue anyone living in the area, but this isn’t your only option. Sending out coupons or offering specials around the holidays is another way to promote your business and drive up sales.

Focus on Branding

Our final tip to improve profits in your body shop is to spend some time focusing on branding. Adding your company name to pens and paper pads you give to customers keeps your business fresh in their minds. Seek out various ways to brand yourself so the customer can always recognize your body shop.

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Last modified: April 3, 2022